You are here: Chapter 7: Configuration and Administration > Project Administration > Fields > Statuses

Statuses

The Status field is used to define the workflow of Issues or the stages that an Issue moves through from beginning to end.  Statuses can be added, deleted, and reordered here.  The dialog is pre-filled with the Statuses defined by the Project template.

Note

Open and Closed are built-in and cannot be changed or re-ordered.  You can change the words that represent them from within FootPrints on the FootPrints Fields administration page.  In addition, there are other special, built-in statuses used by FootPrints that are not displayed here, including Deleted and Request.  You can change the name displayed for a Request from this administration page.

Managing Statuses

To add a status:

  1. Select Administration | Project | Statuses.
  2. Enter a name for the new status.
  3. Click the Add Status button.  By default, the new status is listed in the List of Statuses field one position above Closed.
  4. If you are finished working on this page, enter your password and click GO.  The new status is not actually added to the Project until you have entered your password and clicked GO.

To re-order statuses:

  1. Select Administration | Project | Statuses.
  2. Select a status in the dialog box (it will be highlighted in blue).
  3. Use the Up and Down arrow buttons to move a status up and down in the list.
  4. If you are finished working on this page, enter your password and click GO.  Changes to status order are not actually made in the Project until you have entered your password and clicked GO.

To delete a status:

  1. Select Administration | Project | Statuses.
  2. Select the status in the dialog box (it will be highlighted in blue).
  3. Click Delete Status.  The status is removed from the List of Statuses field.
  4. If you are finished working on this page, enter your password and click GO.  Deletions are not actually made in the Project until you have entered your password and clicked GO.

Note

Deleting a status does not affect the data in your existing FootPrints Issues.  To change the status of an Issue whose status has been deleted to another status, you must edit the Issue.  If there are many Issues with this status, first search for all Issues with the status that you are going to delete.  Change the status of these Issues, then delete the unwanted status as described above.

Along with adding custom statuses, you can change names of the following built-in statuses:

 

Homepage Project Totals

The Status counts displayed on the Homepage can be specified from the Administration | Project | Statuses page.  This option controls the statuses displayed in the Project Totals dialog for all internal users in the current Project. The defaults are: Open, Active, Closed, Request, Internal Solution, and Public Solution.  "Active" refers to all statuses except for Closed, Deleted, and all Solution-based statuses.

Note

This feature is not available in the FootPrints database versions.

To add a status to the Project Totals:

  1. Select Administration | Project | Statuses.
  2. Select the status from the All Statuses dialog box and click Add Status.
  3. If you are finished working on this page, enter your password and click GO.  Changes are not actually made in the Project until you have entered your password and clicked GO.

To re-order statuses in the Project Totals:

  1. Select the status in the Selected Status dialog box (it will be highlighted in blue).
  2. Use the Up and Down arrow buttons to move a status up and down in the list.
  3. If you are finished working on this page, enter your password and click GO.  Changes are not actually made in the Project until you have entered your password and clicked GO.

To remove a status from the Project Totals:

  1. Select the Status in the Selected Status dialog box (it will be highlighted in blue).
  2. Click Delete Status.
  3. If you are finished working on this page, enter your password and click GO.  Changes are not actually made in the Project until you have entered your password and clicked GO.

Note

The changes made in this dialog do not affect the statuses in the database or Issue forms; they only affect the Project Totals dialog on the Homepage for the current Project.