About Fields

The fields found in FootPrints forms are highly customizable by Project.  Custom Project and Address Book fields are defined by the Project Administrator.  Other built-in FootPrints fields, such as Title, Status, and Description, can be further defined as well. All fields dynamically appear in all FootPrints forms, including Create Issue, Edit Issue, Advanced Search, and Advanced Reports.

Before any custom Project or Address Book fields are created, you should decide which information you want associated with the Customer record in the Address Book and which will be entered on a per-Issue basis.  Information that would remain fairly constant for the Customer, such as last name, first name, email address, and phone number should become Address Book fields.  Information that pertains to an individual Issue, such as problem type, call type, etc. should become Project fields.

The field options available are:

• Field Maintenance—Manage Project fields.
• Statuses—Add/edit a custom status
• Priorities—Set priority options
• Dependencies—Set fields to be dependent on the values of other fields
• FootPrints Fields—RenameFootPrints fields (Title, Status, Priority, etc.)
• Titles—Define drop down choices for theTitle field
• Schema—Show the Project's schema
• Language of Project Fields—Manage theLanguage of the Labels of Project fields.
• Dynamic SQL Field Mapper  Allowed field types for lookup are character (single line), integer, mail, and drop-down.—Use Issue or Address Book fields as lookup keys in an external database.

Not all options are discussed in this Getting Started document.