Knowledge Base Keyword Search

The Keyword Search (also called "Basic Search") is available by choosing Knowledge Base | Browse from the FootPrints Toolbar.

To perform a keyword search:

1. Enter the word or phrase for which to search in the Search Results for Keyword field.
2. Choose a Knowledge Base from the drop-down box (for example, FootPrints Public Knowledge Base).
3. Click GO.  FootPrints searches all fields for the keyword (including Title, Description, and Project fields).
4. A list of matching Solutions is displayed in the main frame or in the pop-up window, if you are searching from an Issue page. Click a Solution to see the Details or mouse over it to see a preview, if it is displayed in a pop-up.
5. If you are searching the Knowledge Base from an Issue page, selecting a Solution from a FootPrints Knowledge Base automatically pastes the Solution into the Description field.

Search Knowledge Base