Numara FootPrints Sync

The Numara FootPrints Sync feature enables Numara FootPrints agents to:

• synchronize appointments made in FootPrints to their PIM (Personal Information Manager) and synchronize appointments made on their PIM to FootPrints
• make tasks in the PIM from FootPrints Issues that are assigned to them and update the status fields of Issues in FootPrints based on a field in the PIM
• synchronize their FootPrints Address Book to their PIM (i.e., write the contacts in the FootPrints Address Book to their PIM).

Numara FootPrints Sync requires installation of a client. Numara FootPrints Sync supports Microsoft Outlook, Lotus Notes, Palm Desktop/Hotsync, Pocket PC (through Outlook), Blackberry/RIM, and Outlook Express. This is an add-on module and must be purchased for use with Numara FootPrints.

NOTE

Synchronizing with Blackberry/RIM is a two-step process in which the user either synchronizes Numara FootPrints with Outlook on the desktop and then synchronizes Blackberry/RIM with Outlook or synchronizes Blackberry/RIM with Outlook and then synchronizes Outlook with Numara FootPrints.

Refer to Numara FootPrints Sync for details on installation and configuration of the client.