You are here: Chapter 8: Using Numara FootPrints > Customer Self Service > Knowledge Base > Quick Search for Customers

Quick Search

The Quick Search is available from anywhere in FootPrints in the top frame of the screen.

  1. Search on Keyword or Number by choosing the corresponding radio button.
  2. For Keyword, enter the word or phrase for which you want to search in the box.
  3. If Number is chosen, enter the Issue number in the box.  To search for multiple Issue numbers, enter each number separated by a comma, e.g., 5,22,165.
  1. Click GO.
  2.  A list of Solutions that match the criteria is displayed.  In addition, any Requests that contain the keyword are displayed.

Quick Search