Change Management Reports

Change management reports return data about Issues that match the Change Management criteria.  Only Issues that are part of a Change Management workflow are included in the Change Management Reports.  The report can include:

• Any or all fields from the Issues
• Voting history, including individual votes and final decisions for the Issue
• The Change Management criteria, i.e., the criteria used to place an Issue into the Change Management process
• Links to the Issues
• Other data that you choose when configuring the report.

The information returned by these reports can help you determine how well your Change Management process is performing, whether approvers are voting on Issues in a timely manner, which approvers are not responding in a timely manner or at all, and so on.

Obviously, to generate meaningful Change Management reports, you must have the Change Management add-on module installed and Change Management processes and phases configured.

Users should be aware that they cannot necessarily see Change Management Issues that they have approved or that are awaiting their approval unless they are also assigned to the Issue.  This is because what is seen in a Change Management report is governed by one set of role permissions, but permission to run the reports may be governed by a different role permission.