Shared Reports
Report templates can be shared with other FootPrints
users:
- Shared/Internal
Reports appear on the Saved
Reports page for Agents in the Project who have access to Shared
Reports. An
Agent who's role restricts him or her to seeing only his own Issues or
his Team's Issues only sees those Issues that match the criteria of the
report and that he is allowed to see.
- Shared/Public
Reports are also available to customers, but such reports only
contain data the customer is allowed to see (either his or her own Issues
or those of the Organizational Unit).
Instructions on creating and saving report templates
can be found in Custom Reports. Each
time a saved report template is run, it returns the latest matching data.
To
run a Shared
Report:
- Select Reports
| Saved from the FootPrints Toolbar.
- Choose the report
you want to run under Shared
Reports.
- Select Run.
- Click
GO. The report results are displayed in
a separate browser window. If
the report template is of Export
style, the Save
As Windows dialog is displayed instead.
Shared reports can be edited and deleted in the same
way as personal reports. Follow
the instructions for editing and deleting saved reports, choosing a report
under Shared
Reports. Deleting
a Shared
Report deletes the report for all users.