Other Options

This group of functions cover various options that can be set on a Project-wide bases.  They include:

• Knowledge Base—Manage the Knowledge Base.
• Calendar and Scheduling—Configure the Project Work Schedule and default schedules for Agents.
• Report Templates—Create Report templates for single-Issue reports.
• Issue Edit Lock—View and unlock currently edited Issues.
• File Attachments—Manage file attachment directory.
• Colors—Manage the colors of the foreground, background, tables, and text of the interface.