Numara FootPrints Calendar

The FootPrints Calendar is a web-based calendaring system that is fully integrated with FootPrints issue tracking and customer problem management.  Agents and Administrators can track personal and project-wide appointments, schedule meetings, jobs, and more. Calendar appointments can be linked to FootPrints issues. Recurring appointments can be created that automatically create new Issues at the next recurrence.  Appointments can be synchronized with Microsoft Outlook via email or, if you have the FootPrints Sync add-on module, with a number of supported Personal Information Managers (PIMs).  Work schedules can be defined for the Project and for individual Agents, including regular work hours, holidays, vacations and sick leave, which can reduce conflicts when scheduling work.  Agents can set their FootPrints interface to their local time zone so that all appointments and other times appear in local time rather than the time on the server.

There are three options for the FootPrints calendar system:

• Project—The Project Calendar can be used to track appointments for all Agents and Teams for a FootPrints project. Each Project has its own calendar.
• Personal—Each Agent/Administrator in FootPrints has a Personal Calendar. This is a place to add both personal appointments and work-related appointments. The Personal Calendar remains constant throughout all projects for a user.
• Availability—Each Agent/Administrator can have an availability schedule defined for them, minimizing conflicts when work appointments are scheduled.  Availability can be linked to date/time fields in an issue.